Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies referenced here, apply to your access and use of treeservicetroyny.com and any related website that links to these Terms (the "Website"). Please review them carefully, since they set out important rights and responsibilities.
By visiting or using the Website, you agree to follow these Terms. If you do not accept them, do not use the Website. We may update these Terms or limit access at any time, with or without notice. If you continue using the Website after changes are posted, that means you accept the revised Terms. The Website is meant for users in the United States and its territories. You confirm that you are legally able to enter into these Terms and that you meet those location requirements.
Our Privacy Policy explains how personal information is collected and used, and it is part of these Terms. By using the Website, you acknowledge that you have read and agree to the Privacy Policy.
These Terms also contain a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is a digital platform that lets homeowners and consumers submit service requests to independent providers who offer home improvement, maintenance, repair, renovation, and related services ("Third-Party Providers").
We do not:
- Perform home improvement or other professional services.
- Review the quality, licensing, or legal status of Third-Party Providers.
- Confirm that any provider complies with permits, laws, or licensing rules.
- Employ, manage, or endorse Third-Party Providers.
Using the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customer leads.
You use the Website at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you agree that we may use your information as described in the Privacy Policy. You also expressly consent to being contacted by us and by Third-Party Providers through:
- Phone calls, including prerecorded or autodialed calls
- Text messages
- Postal mail
Message and data rates may apply. Giving consent is not required to make a purchase. You may opt out by following the instructions provided.
You also agree that:
- The information you submit is true and complete.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can form a binding contract and meet all of the following requirements:
- You are at least 18 years old.
- You are located in the United States or one of its territories.
- You are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a company or other business, you confirm that you have the authority to bind that business.
4. License
We give you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on devices you own or control. Any rights not expressly granted are reserved by us.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or engage in unlawful conduct.
- Scrape, hack, disrupt, or overload the Website.
- Collect user information for unsolicited outreach.
- Submit false or misleading statements.
- Copy, frame, monitor, or alter content without our permission.
- Reverse engineer the Website or bypass security measures.
We may suspend or end access without advance notice.
6. User Content and Feedback
You may submit content such as feedback, messages, or reviews. You keep ownership of your content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, display, and distribute it.
You represent that:
- You own the content or have permission to submit it.
- Your content does not violate any law or infringe another person's rights.
We may use feedback for any lawful purpose without owing you compensation or notice.
7. Links and Third-Party Sites
Any links to Third-Party Providers or outside websites are offered for convenience only. We are not responsible for the content, policies, or actions of those third parties. If you use their sites, their terms and policies govern your use.
8. No Endorsement or Contracting
We do not verify, recommend, or guarantee any provider. Any quotes shown are for general information only and are not binding. If you move forward with a provider, any agreement is strictly between you and that provider.
9. Premier Partners and Communications
By sending us your information, you authorize partner companies to reach out to you using automated technology, including phone or email. You do not have to consent in order to buy services. See Section 2 for instructions on how to opt out.
10. Disputes with Third Parties and Release
Any dispute you have with a Third-Party Provider is solely between you and that provider. You release us from claims connected to those disputes.
California residents waive Civil Code §1542; similar waivers apply where allowed by law.
11. Intentional False Information
If you provide false contact details or an inaccurate address, you may be subject to legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrights, belongs to us or our licensors. No ownership interest transfers to you.
13. Reliance on Information
Information on the Website may be incomplete, outdated, or incorrect. We do not promise that it is complete or accurate.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some provisions, including disclaimers and arbitration terms, survive termination.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the maximum extent allowed by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us, whichever is greater.
Some jurisdictions may not permit these limits.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims that arise out of your:
- Violation of these Terms
- Content you submit
- Interactions with providers
18. DMCA and Infringement Notices
Send copyright infringement notices to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Your notice should include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to act
Submitting false claims may create legal liability.
19. Electronic Communications
You agree to receive communications electronically through email or postings on the Website. Those communications satisfy any legal requirement for written notice.
20. Dispute Resolution and Arbitration
Any dispute covered by this section will be resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims of $10,000 or less may be decided on written submissions
- No class actions or jury trials are allowed
- The arbitrator's decision is final and binding
21. Choice of Law and Venue
These Terms are governed by Delaware law.
Disputes that are not subject to arbitration must be brought in state or federal courts located in Delaware.
22. International Use
The Website is operated from the United States. If you access it from outside the country, you do so at your own risk.
23. Force Majeure
We are not liable for delays or failures caused by events outside our control, including natural disasters, war, or power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim related to the Website must be filed within one year unless the law requires a different deadline.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found to be invalid, the remaining provisions will still apply.
Headings are included for convenience only.
These Terms and the Privacy Policy make up the entire agreement between you and us.
27. Miscellaneous
Using the Website does not create a partnership, joint venture, or employment relationship.
No third party has any rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
